ICBA Taps inBusiness Services to Provide 360 View CRM Software
InBusiness Services announces their selection by the Independent Community Bankers of America (ICBA) as an ICBA Preferred Service Provider for customer relationship management (CRM) software.
NASHVILLE, Tenn. (PRWEB) April 18, 2007
inBusiness Services is the developer of 360 View(TM) CRM, a relationship software solution that integrates a financial institution's core products and services with 3rd party offerings to build a three-hundred-and-sixty-degree view of the customer independent of any core customer information file (CIF) limitations. 360 View CRM was developed specifically for financial institutions in effort to help them be more responsive to customer and prospect needs by better managing referrals, incidents, customer touches, personal follow ups, cross-sells, customer ranking and attrition, intelligent prospecting, pipelines, marketing lists, and customer and product on-boarding campaigns.
According to the 2006 ICBA Technology Survey, 31 percent of community financial institutions plan to evaluate CRM applications in the next 12 to 18 months. ICBA responded by selecting the inBusiness Services' 360 View suite of products. "As more and more community banks examine the advantages of implementing CRM Software, we are excited to have teamed up with inBusiness Services, which is well suited for community banks," said Dan Clancy, senior vice president of services for ICBA.
"We are extremely pleased to have the ICBA's support, which demonstrates that our solutions can help community banks improve their operations by managing customers more efficiently and profitably," said Kevin Anderson, co-founder and president of inBusiness Services. "Our relationship with the ICBA is a great recognition to our team and the powerful tool we have created with 360 View CRM," adds Terry Bellenfant, co-founder and CFO of inBusiness Services.
"As a user of inBusiness Services' products, we are impressed with the installation expertise, customer support and training which the company delivers," said David Hayes, president and CEO of Security Bank. "In addition, inBusiness Services has a demonstrated commitment to the community bank market."
About inBusiness Services
inBusiness Services, founded in 2001 by Kevin Anderson, Terry Bellenfant, and Chris Green, is a privately held corporation based in Nashville, Tennessee. inBusiness Services' 360 View suite of software solutions includes 360 View CRM, 360 View DDA Overdraft Manager, 360 View Loan Past Due Manager, and 360 View Loan Extension Account Program. inBusiness is committed to its primary mission: To Develop, Deliver, and Support the best relationship management software solution for financial institutions on planet Earth! Visit with inBusiness Services online at www. threesixtyview. com.
About Independent Community Bankers of America
The Independent Community Bankers of America represents the largest constituency of community banks of all sizes and charter types in the nation, and is dedicated exclusively to representing the interests of community banks through advocacy, education and services for the benefit of the customers and the communities they serve.
